Flutterstop FAQ

What is Flutterstop?

Flutterstop is an advanced eyelid stabilisation system designed to support precision in professional lash application. It features a discreet weighted metal disk securely affixed to the inner surface of the gel pad to help minimise involuntary eyelid movement during detailed lash work.

Engineered with intention and purpose-led design, Flutterstop enhances application
stability, supports procedural control, and contributes to a calmer, more consistent service environment, elevating professional standards in modern lash practice.

How does Flutterstop work?

For Lash Artists:
Flutterstop makes gentle, controlled contact with the closed eyelid during application. The weighted metal disk, securely affixed to the inner surface of the gel pad, helps minimise involuntary eyelid fluttering and micro eye opening, promoting greater precision in isolation, improved placement consistency, and enhanced procedural flow.

For The Wearer:
Flutterstop is designed to feel secure and comfortable on the eyelid. By helping to minimise small, involuntary eyelid movements, it promotes a calmer, more restful experience, allowing your eyes to remain softly and comfortably closed during your lash appointment.

Is Flutterstop reusable?

Yes. Flutterstop is designed for multiple uses when cleaned according to the recommended cleaning protocol. For optimal performance and hygiene, replacement is recommended after approximately 25 uses per set, depending on handling and care.

How should Flutterstop be cleaned?

After each use, Flutterstop should be cleaned using only products that have been tested to Flutterstop’s material compatibility standards and formally approved for use.

Clean by surface washing only, rinse thoroughly if applicable, and allow the pad to dry completely before reuse.

Do not soak, expose to high heat, or use ultrasonic cleaning systems.
Artists should also follow local hygiene regulations and salon protocols.

Is Flutterstop supplied sterile?

No. Flutterstop is not supplied sterile and is not a sterile medical device. It is a professional lash application support tool intended for use on closed eyelids.

Does Flutterstop use adhesive?

No. Flutterstop is not adhesive backed. The medical grade silicone surface has a natural tack that allows it to remain positioned during application without glue, tape, or residue.

Can salons retail Flutterstop to clients?

Yes. Flutterstop is individually packaged, making it suitable for professional retail within salon environments.


Many salons choose to retail Flutterstop to clients who prefer a dedicated, personal-use device for their own appointments. Retailing supports:
• Personalised hygiene management
• Enhanced client confidence and comfort
• Added privacy and relaxation during treatments
• A premium, individualised service upgrade

Retailing Flutterstop also provides a professional revenue opportunity for salons while reinforcing high standards of care and a commitment to elevating professional service standards.

Does Flutterstop replace proper technique?

No. Flutterstop is designed to enhance application conditions by helping reduce preventable eyelid movement during treatment. It supports professional technique and precision, but it does not replace skill, training, or proper lash application standards.

Is Prolong Lash Cleanser recommended to clean Flutterstop between uses?

Yes, using Prolong Lash Cleanser to clean oils, makeup, and debris from the Flutterstop between uses supports good hygiene. The product has passed microbiological preservative challenge testing, showing that introduced microbes are neutralised in test conditions. Incorporate it into your established cleaning routine alongside any recommended tool-safe disinfection steps.

Is 70% isopropyl alcohol recommended to use on the Flutterstop?

Yes, 70% isopropyl alcohol is safe to use cleaning when used according to Flutterstop cleaning protocol.

Is hypochlorous acid cosmetic mist recommended for cleaning Flutterstop between uses?

Yes, when used as directed by Flutterstop cleaning protocols.

What are the benefits of the weighted disk?

The weighted disk is designed to introduce a subtle, stabilising presence on the closed eyelid. The additional gentle contact and cooling sensation of the metal surface can contribute to a feeling of calm and stillness for many clients.
The weight itself is minimal and does not force the eyelid to remain closed. Rather, it supports natural relaxation and helps reduce small, involuntary eyelid movements during treatment.

Is the weighted disk permanently fixed to the device?

Yes. The weighted metal disk is securely affixed to the inner surface of the gel pad during manufacturing. It is not designed to be removed, repositioned, or adjusted during normal use.

What happens if the gel separates from the disk?

The weighted metal disk is secured to the inner surface of the pad. If separation or structural compromise occurs due to wear, handling, or damage, the product should be discontinued and replaced. The disk itself can be safely removed and disposed of appropriately.

What can I use to clean the Flutterstop?

To maintain safety, durability, and consistent performance, only cleaning products that have been tested to Flutterstop’s material compatibility standards and formally approved for use should be applied with confidence.
Due to the wide range of chemical formulations available globally, compatibility cannot be confirmed outside the recommended cleaning protocol.

What is the ideal cleaning method?

• Clean by surface washing only.
• Do not soak.
• Do not use ultrasonic cleaners.
• Do not use high heat sterilisation.
• Allow to fully dry before storage or reuse.

How many uses can one unit reasonably withstand?

When used and cleaned according to the recommended protocol, each set is designed to withstand 25 or more professional applications.

Is there a recommended replacement timeline?

Based on the manufacturer’s guidance for the medical-grade material used, 25 uses per set is recommended.

For the average lash client, one case contains two sets, providing approximately 50 or more total uses. For clients attending regular fills, this can comfortably last well over a year, depending on handling, cleaning, and storage practices.

What visible wear indicators should I look for?

With normal use, the surface may gradually appear less glossy over time. This is expected wear.


If the pad is pulled, stretched, or handled aggressively beyond its intended use, small areas of silicone may lift or detach.


If the pad no longer maintains consistent placement or adhesion during application, this indicates it is time to replace the set.

Has durability testing been conducted?

Durability validation has been performed in accordance with manufacturer material specifications and repeated cleaning cycle assessment. Formal third-party lifecycle certification reports have not been conducted.

Has lifecycle testing been performed?

Yes. Lifecycle expectations are based on the manufacturer’s material performance
guidance for the medical-grade silicone used.

Has repeated cleaning cycle testing been performed?

Yes. The product has undergone repeated cleaning cycle assessment under the recommended cleaning protocol.

Is there a maximum recommended number of uses?

The recommended maximum usage per set is approximately 25 applications, based on the manufacturer’s guidance for this medical-grade silicone material, which is also used in other cosmetic skin-contact applications.

Does the tack reduce gradually or suddenly?

Tack reduces gradually over time with repeated use and cleaning. This allows for visible performance cues before replacement is required.

Is Flutterstop latex-free?

Yes. Flutterstop is latex-free.

Is Flutterstop BPA-free?

Yes. The silicone material used in Flutterstop is BPA-free.

Is Flutterstop silicone-based?

Yes. Flutterstop is manufactured using medical-grade silicone designed for repeated skin contact applications.

Is Flutterstop safe for irritated/broken skin?

Flutterstop is designed for use on intact skin. It should not be applied to skin that has open wounds, infections, irritation, rashes, or any compromised skin condition. If any sensitivity occurs, discontinue use.

Is Flutterstop suitable for sensitive skin?

Flutterstop is made from medical-grade silicone, a material widely recognised for its skin compatibility in cosmetic and skin-contact applications. However, individual sensitivities can vary.

Are there known contraindications?

Flutterstop should not be used on compromised, broken, or actively irritated skin. Lash artists should assess the treatment area prior to application and use professional judgement when working with clients who have known sensitivities.

Should Flutterstop be avoided in cases of active eye infection?

Yes. Flutterstop should not be used if the client has an active eye infection or any contagious ocular condition. Services should be postponed until the condition has fully resolved.

Should Flutterstop be avoided in cases of blepharitis?

Yes. Flutterstop should not be applied during active or unmanaged blepharitis. Clients should seek appropriate care and ensure the condition is stable before proceeding with lash services.

Is Flutterstop suitable for clients with dry eye syndrome?

Yes. Flutterstop may be used on clients with dry eye syndrome, provided the eyelid skin is healthy and intact. As always, professional judgement should be applied based on individual client presentation.

Can Flutterstop be used after recent eye surgery?

Flutterstop may be used once complete healing has occurred and the eyelid skin is fully healthy. Clients should follow their healthcare provider’s guidance regarding the timing of cosmetic treatments post-surgery.

Is Flutterstop suitable during pregnancy?

Yes. Flutterstop is a non-invasive, external eyelid stabilisation system and may be used during pregnancy, provided there are no skin contraindications.

Can Flutterstop be used with UV-cured adhesives?

Yes. Flutterstop can be used alongside UV-cured adhesive systems as part of professional lash application.

Can Flutterstop be used for brow services?

Yes. Flutterstop may also be used during brow treatments where controlled eyelid positioning supports precision and client comfort.

What other services can Flutterstop be used for?

Flutterstop may be used in a variety of professional service environments where gentle eyelid closure, added relaxation, or client privacy is desired. This includes:
• Skincare treatments that do not require specialised eye protection
• Facial services, massage therapy, meditation sessions, or any treatment where maintaining calm, closed eyelids supports the service provider’s workflow and enhances client comfort.
Flutterstop is not intended to replace protective eyewear required for laser, intense light, or other regulated procedures.

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